Customer Service
Ordering Online
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history.
back to topShipping Policies
San Ramon Campus Book Center is proud to offer you the most competitive shipping rates. San Ramon Campus Bookstore ships orders via UPS. Shiping fees are non-refundable. All of our shipments are professionally packed to ensure the safety of your items in route.
On average, your order will be received in 4 - 7 working days. During August or January, delivery time may take longer.
back to topReturns
THE CURRENT DEADLINE FOR REFUND ON TEXTBOOKS - SEE RECEIPT.
Bring with you the current original cash register receipt on or before the last day of the refund period.
A FULL REFUND LESS 10% RESTOCKING FEE WILL BE GIVEN IF...
New textbooks are clean with perfect bindings and absolutely in mint condition with no names, markings or writing of any kind in the book. Used textbooks must be in re-salable condition.
Textbooks purchased new and then written in, signed or soiled may be returned at the used price. Wrapped or boxed textbooks MUST NOT BE UNWRAPPED OR OPENED.
No REFUNDS or EXCHANGES on the following: catalogs, schedules, general books, sale merchandise, opened software, reference books or study aids.
MANAGEMENT RESERVES THE RIGHT TO DETERMINE THE CONDITION OF ALL MERCHANDISE BEING RETURNED.
We reserve the right to refuse service, orders, or advertising requests on this site.
back to topContact Support
Contact us anytime with questions or concerns via email at: bookcentersrc@email.4cd.edu. You can also contact our customer service department at: 925-551-6213
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