Product Description

Designed to help students, pharmacists, and pharmacy technicians become effective counselors and advocates for patients, this text presents communication concepts and skills and provides sample dialogues and practical exercises for applying the material in current pharmaceutical care. This Fifth Edition was developed to meet the needs of pharmacy and pharmacy technician programs. Highlights include a new chapter on medication safety and communication skills, new material on interacting with other healthcare professionals, a new chapter on Internet and e-mail communication in healthcare, and new photographs, illustrations, and tables. A companion Website includes instructor's manuals for pharmacy technician faculty and pharmacy faculty.

ISBN 9780781765985Edition 05Binding Paper